FAQ
How can I place an order?
To place an order, simply browse our website and click on the desired item. Select the quantity, size (if applicable), and click "Add to Cart." Once you have added all the items you want, click on the cart icon and proceed to the checkout page. Follow the instructions to enter your shipping information and payment details to complete the order.
What payment methods do you accept?
We accept major credit cards, debit cards, and online payment platforms. Cash on delivery (COD) may also be available in certain areas.
How long will it take to receive my order?
Once your order is confirmed, it will typically be processed and shipped within 1-2 business days. The delivery time depends on your location and the shipping method chosen. You can expect to receive your order within 5-7 business days after it has been shipped.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 7 days of receiving it. Please make sure the item is unused, in its original packaging, and with all tags attached. Refer to our Returns & Exchanges page for detailed instructions.
Can I track my order?
Yes, you will receive a shipping confirmation email with a tracking number once your order has been shipped. You can use this tracking number to monitor the status of your delivery.
Do you offer international shipping?
Currently, we only offer shipping within India. We hope to expand our shipping destinations in the future, so please stay tuned!
How can I contact customer support?
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by email at info@tiedroots.com. We strive to respond to all inquiries within 24 hours.
Are there any promotions or discounts available?
We occasionally run promotions and offer discounts on select items. Stay updated by subscribing to our newsletter or following us on social media to receive exclusive offers and updates.
We hope this FAQ section addresses your queries. If you have any further questions, feel free to reach out to our customer support team. We are dedicated to providing you with an excellent shopping experience.
